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February 2024 by Lonald Long
Looking for mens colgne earlier the staff lady working it was very polite are helpful i had questions about some types of colgne she said she doesnt work in that area i understand that ask me to come back i asked if she would call someone else for me for help on a product but she wouldnt so i just left with out buying anything onthers in the past have very nice friendly and helpful little disappointed this time ??
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February 2024 by Ruby Terrebonne
Love going to Dillard’s! Keyah was so nice and very helpful. Walked me through everything I needed and gave me tips! 10/10!
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January 2024 by Alicia Gamiz
Excellent?
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January 2024 by Debbie Gilmore (Debgilmre)
Always find great shoes and service here.
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January 2024 by Janie Dukes
Found alot of good prices and friendly
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January 2024 by Katrina K.
I WAS a regular here at MAC and Freepeople among other high end items...I got a call today that my boyfriend was arrested here for stealing when he wasn't - he had an item in his hand and they accused him of stealing it and to make it even worse - when I came to get my keys and car the manager said that if I ever return she will have me arrested for trespassing....Now, I have never stolen from this store, nor do I EVER steal from anywhere - I have however spend hundreds of dollars here as a patron and to say the least I will never return here nor will I return to the mall to shop because it is so insulting to be treated like a theif when I am a professional who makes 90k/year. I understand not wanting my bf to return but I was not even with him at the time and have never been accused of stealing, and I cannot imagine that this is Dillard's company policy. The so called manager who said this had broken english and is probably a Russian spy from what Ive gathered...either way, this is NOT the way to keep the store and mall open when it is struggling for business.
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December 2023 by PnT Grimes
Clean with a friendly helpful staff.
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December 2023 by Rochelle Gauna
Only go in for James Avery. Rest of the store is awful. Prices are to high! Service is snobby. Boys dress like girls, it's just backwards
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December 2023 by Roger Hamiton
Need to update the product line some stores seem to get pushed leftovers like an outlet store
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December 2023 by AnaDeisy Giron-Williams
First-time customer liked the variety that offers. My negative experience was when I asked for help from a salesperson who was stocking the area I was interested in, unfortunately for our community, this salesperson supervisor didn't care about helping a customer, she ignored me, continuing to give orders to this poor fellow. I tried to think an excuse to her behavior, but I didn't find one. I wish Dillard's can train it supervisors that customers are FIRST!!!!!! The salesperson is an awesome person, going above my expectations helping me find what I was looking for. I even bought more items than I thought. I'm very happy with my purchase. THANK YOU WONDERFUL SALESPERSON.Woman with the cane.
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December 2023 by D W
Very lovely employees. Shout out to the exceptional Kia, the clinique representative. She was very kind, insightful, and an absolute delight to work with. She didn't try to sell me on anything I didn't want and I loved all of her suggestions. Thanks so much Kia. I hope you have a lovely vacation some day very soon. Well deserved.
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December 2023 by lisamichelle
Evan in the jewelry dept made shopping at this location extremely pleasant despite the holiday crowd. He went above & beyond to find exactly what I wanted. Thanks!!
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December 2023 by Chuck Whitacre
This Dillard's is very well stocked and is staffed with pleasant well trained persons. It's a pleasure to shop here.
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September 2023 by Courtney Scott
This is the absolute worst service. Maybe because I didn't wear my Prada loafers that day or carry my Tory Burch tote...maybe because my husband had on a cowboy hat? We were in the men suit section and the black curly haired man with his curls in a slick ponytail never greeted nor helped us..he was to busy on husband phone..he saw us..as we were there quite a while. I made eye contact and he turned around...like we didn't exist. 0/10 do not reccomend.
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September 2023 by Jan H.
Rudeness! I left the killeen, texas mall after checking to see if they had a certain shoe was told the Dillard's in Temple, texas had them! Was really excited so I decided to take the trip! Got here and met Nothing but rudness! Sales person wouldn't even look me in my face and said whatever is out is all we have! Mentioned the Killeen store and checked she didn't even want to look at all the info we had about the shoe! Bad customer service at its highest!
