Extraco Banks | Temple: Downtown is a customer-focused bank that has been serving the community since 1902. Known for its friendly and helpful staff, the bank offers a welcoming atmosphere where customers feel valued. Many reviews highlight the excellent customer service, with staff members like Gemma, Ali, Miriam, and Minam praised for their kindness and professionalism. Customers appreciate the clean and organized environment and the quick service, making visits efficient. The bank also provides assistance with online banking setup and other needs. Overall, Extraco Banks is recognized for its dedication to building relationships and supporting the community, making it a trusted choice for banking services.
The customer service was wonderful and the Marium understood my needs and what I was looking for in banking with them. I'm very happy and satisfied.
August 2025
The downtown staff is always so positive and they never fail to greet me by name every time I enter the door. Ali, Miriam, Stacy, Kathryn should be commended for their customer service. These little things play a big part in determining where a business banks.
May 2025
Gemma gave great customer service. She went above and beyond by coming outside to my car since my mom has trouble walking. Thank you for caring and being super friendly!
