Extraco Banks | Temple: South 31st has received positive feedback for its friendly and professional staff. Customers appreciated the helpfulness and patience of team members like Chameika, who provided excellent service through the drive-thru, and Andrew, who was very kind and understanding. JaColbi and Takella effectively resolved customer issues with grace. One customer praised Alex H. for her professionalism and quick action, which prevented a family from facing difficulties when leaving the country. Additionally, customers noted that the customer service team is courteous, knowledgeable, and willing to take their time to assist with account concerns and online guidance. Overall, the staff’s helpful attitude, patience, and competence make for a positive banking experience at this location.
Went to the drive through at the 31st street branch after we could not get customer service on the phone. Chameika was AWESOME. She took care of what we needed and was very professional and friendly! Thanks, Chameika!
May 2024
I do appreciate their help and understanding that I’m not able to maneuver in my Bank account. They were willing to take their time and help me
May 2024
Chameika, So very kind and helpful. Above and beyond the call of duty.Andrew, unbelievably patient and helpful. So very kind.
