Extraco Banks | Temple: South 31st has received positive feedback for its friendly and professional staff. Customers appreciated the helpfulness and patience of team members like Chameika, who provided excellent service through the drive-thru, and Andrew, who was very kind and understanding. JaColbi and Takella effectively resolved customer issues with grace. One customer praised Alex H. for her professionalism and quick action, which prevented a family from facing difficulties when leaving the country. Additionally, customers noted that the customer service team is courteous, knowledgeable, and willing to take their time to assist with account concerns and online guidance. Overall, the staff’s helpful attitude, patience, and competence make for a positive banking experience at this location.
I’ve had multiple banks in the past but, Extraco is by far the best one. Their staff is so friendly and helpful. I’m glad I have an account here.
April 2026
Absolutely love this bank! My banker Peyton Farr and Takella Reaves are amazing people and have wonderful customer service. They go above and beyond to help you with all your banking needs. I wish there was more people like them. Thank you for making my banking experience great.
March 2026
I worked with Takella Reaves and she went above and beyond to make the experience as smooth and stress free as she could. She was very understanding and made sure to stay on communication with me. It was an easy experience to a slightly situation and I am very thankful for her professionalism and kindness!
