H-E-B Pharmacy in Temple is highly regarded for its excellent customer service and strong commitment to community health. Recognized as the top supermarket pharmacy by J.D. Power for three consecutive years, it offers a range of services including routine childhood and adult immunizations, as well as COVID-19 vaccinations. The pharmacy staff is dedicated to taking care of Texans and ensuring their health needs are met efficiently. Customers have praised the pharmacy staff for their compassion and helpfulness. One pharmacist, in particular, received high praise for being understanding and attentive during a difficult situation. The pharmacy team works hard to assist customers, even under staffing challenges, often going above and beyond to help with prescription issues. For example, staff members have gone out of their way to locate prescriptions and help customers save money by applying discounts like GoodRX. While most experiences are positive, some frustrations have been noted, especially with phone communication and certain staff members. However, many customers appreciate the efforts made by the team to resolve problems and provide quality service. Overall, H-E-B Pharmacy is known for its caring staff, helpful service, and dedication to community health, making it a trusted choice for prescription needs and vaccinations.
They can't keep the medicine that we need every month in stock. I'm sure they can tell how many customers have reoccurring orders and order more than that. This can't be as difficult as they make it seem. Do better.
January 2026
Unorganized, long waits even when told order is ready for pickup online.
November 2025
They are slower than a turtle. Only one cashier with a long line.
