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April 2024 by Kristy Crawford
John was very helpful on our questions we had. I will recommend family and friends to do business with you.
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April 2024 by Rose Terry
The sales rep John at the temple store was very helpful and friendly. Got a good mattress at a good price. Thanks ?
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October 2023 by Whitley Henry
John helped me out with my mattress and he was so great!! I highly recommend shopping there! John helped me pick the most perfect mattress and I am so excited. He was super nice and made the experience so amazing!
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October 2023 by Paul Goode
The selection was real good, but the service was exceptional. The gentlemen helping us, John Swofford, did not try to upsell us or pressure us in any way. Moreover, he was very knowledgeable and made incredible recommendations. Lastly, he helped us find a mattress that met our needs and timeline. I recommend working with John at the Mattress Firm on 31st Street in Temple.
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October 2023 by Sarah Spencer
Megan was so helpful! We were in a time crunch and she went out of her way to locate the mattress we needed. I would highly recommend this store!
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October 2023 by Laurie
Staff was friendly and knowledgeable without being pushy. The mattress purchasing experience was very simple. Hopefully, delivery is as easy
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September 2023 by Tanya Jeffries
My sales representative, Rosalie was absolutely professional and knowledgeable about the different mattresses to help me select the right mattress type for my needs. She is also caring and courteous. I would recommend asking for her in the Temple or Waco stores.
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July 2023 by Callieani Stowers
Excellent customer service. Mike's in the Temple,Texas store was great with my 91 years old mother. He has the patience of Job, and helped me be calm. I had to walk away several times, my Mom, oh my goodness; thank God for Miles!
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July 2023 by P Rider
We avoided Mattress Firm for years after a bad experience. We decided to give it another try and were pleasantly surprised this time. Miles was attentive, informative and professional as he assisted us in successfully choosing a new mattress. I would definitely recommend Mattress Firm if you’re in the market for a new mattress. Thank you, Miles. You made our day.
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June 2023 by Eve Raine
Thursday, June 22, 2023, I shopped and made purchases at Mattress Firm on S. 31st in Temple, Texas, for my 4th time since 2016. Today, my salesman was Miles. Not only did he give me the time and attention that I needed, he singlehandedly gave warm and attentive customer service to additional customers who were either already in the store or came while I was there.
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June 2023 by Kendra Rabroker
I picked up at the store by target in Temple. Not very friendly customer service. Felt like I was burdening them when I walked in. Then associate brought out the wrong mattress. Had to tell them what I ordered again. Then I hauled it to my vehicle by myself since they were “so” busy.Lady I spoke with on 31st street seemed very nice. Wish I could have dealt with them but they did not have what I needed in stock. If I go back I’m going to 31st street store
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June 2023 by Beth Phipps
I was very impressed with the service I received. John was very knowledgeable and helpful in helping me select just the right mattress. I highly recommend visiting Mattress Firm if you are in the market for a new mattress.
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June 2023 by Nanette Williams
Bryan was amazing. Answered all my questions and concerns. This is my second purchase with Mattress Firm. I bought a box spring with Megan within a year. I really enjoy the friendliness and knowledge they have. Definitely will be back for future needs and will tell all my friends Mattress Firm is the best. Thank you
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June 2023 by Wayne Tucker
Rosalia was very helpful with our Beauty Rest mattress purchase. She explained the difference the plush pillow top makes.
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June 2023 by Jane Tolmsoff
John, the salesman, listen to what I was looking for— didn’t try to upsell me into something different…. I got more than I thought I would for less money and can’t wait to sleep on my new mattress in a couple of days! Thank you!
