Metro by T-Mobile is praised for its courteous customer service, with many customers highlighting the helpfulness of staff members like Adrian and Melissa. Visitors appreciate the quick and efficient service at this store location, making it easy to get assistance with phone setups. However, some advice is given to avoid free phones, as they may not meet expectations, and to consider opting for cheaper plans while utilizing Wi-Fi when possible. Overall, customers report positive experiences and a willingness to return for future needs.
I have been with them here for 2yrs but overall approximately 6/7yrs and the customer services has always been courteous 🤗
November 2024
Love this store location! Have been twice since my phone broke and needed help getting a new phone set up. Both times I had Adrian helping me and he is absolutely amazing at his job! He deserves a raise for being so helpful and doing everything he could to get my number running again.
April 2024
4 plus years with this location and always happy with the service
