Platinum Cadillac

Auto Repair
Hours: Platinum Cadillac, part of the Gilchrist Automotive family, aims to earn your business for life by treating you and your family right. They hope to become your preferred network for car buying, leasing, financing, service, and accessories, starting with Free Maintenance for 2 Years on a new or used vehicle purchase, which includes oil changes, tire rotations, multi-point inspections, and car washes. They also offer complimentary loaner vehicles. Reviews highlight outstanding and exceptional experiences. The sales staff is described as rock stars, phenomenal, amazing, great, professional, knowledgeable, and low-pressure. They are commended for excellent communication, being personable and kind, and looking out for the customer's best interest. Staff members are noted for teaching, sharing, and implementing their knowledge of vehicle features, explaining everything in detail and with patience, including finance and insurance options in layman’s terms. The entire team, including friendly managers, contributes to a pleasant, smooth, and genuinely pleasurable buying process. The dealership itself is called top notch and professional, with a good selection of vehicles. The process is praised as the most painless car selling experience, with no games and no BS, resulting in a very fair deal. Customers report pleasant surprises on price and highlight the staff's dedication to customer satisfaction, making them feel comfortable and ensuring they get their dream vehicle. The overall experience is highly recommended.

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1. Terrell, Texas