Nike Factory Store is known for its excellent customer service, with staff members who go above and beyond to assist shoppers. Visitors often mention the helpfulness of employees, such as Darali, Ryle, and Iscel, who provide attentive support, from finding the right sizes to helping with transactions. Customers appreciate the quick resolution of issues, like exchanges for incorrect online orders, and the overall pleasant experience. The store offers great deals, with notable discounts on popular items, making it a favored shopping destination. While some shoppers feel that the selection is smaller compared to other Nike locations and that clothing prices may be higher, the friendly atmosphere and cleanliness of the store create a positive shopping environment. Customers also highlight the helpfulness of staff over the phone, with detailed answers and assistance available. Overall, Nike Factory Store is recognized for its dedicated team and commitment to customer satisfaction.
Martin was superb he treated me like Nike Royalty and I sure appreciate that very much.
August 2025
Great service clean store bought a couple pairs of shoes.
October 2024
When I visited the Nike store I was greeted by Darali, who helped me find the perfect size for the sweatpants I was looking for. Ryle made sure I was comfortable in the fitting room, and Iscel assisted me at the register, even helping me download the Nike app to score a discount. The entire staff was amazing—such a great... read full comment
