United States Postal Service
Post OfficesHours:
2002 11th Ave N, Texas City TX 77590 Hours
About United States Postal Service
The United States Postal Service location at 2002 11th Ave N is a busy post office that provides a variety of services, including mail and package delivery, retail services, and walk-in passport processing. USPS is known for its reliable and secure delivery of mail to over 157 million addresses across the United States, territories, and military bases worldwide. The office manages a large network with more than 30,000 retail locations, constantly working to improve customer experiences. Reviews highlight the professionalism and friendliness of some staff members, particularly Adriana, Crystal, and Liz, who are praised for their knowledge, patience, and helpfulness. Customers appreciate their kindness and dedication, especially when handling passport renewals and other services. However, not all experiences are positive; some customers mention encountering rude behavior from certain staff members, which affected their overall impression. Despite occasional issues, many visitors commend the courteous attitude of staff who go out of their way to assist, even during busy times. The location also receives praise for its helpful mail carriers, who are appreciated for their efforts. Overall, this USPS branch is recognized for its commitment to serving the community, with staff members who are generally friendly, professional, and eager to help.
Most Recent Reviews
May 2025
Thank you crystal for yall your help and explaining thing things that weren’t told to us with this new subdivision.
April 2025
I want to give a lot of thanks to YOLANDA she really went above and beyond in helping me retrieve my package that accidentally got delivered to another nearby city. She kept up with giving me updates on what was going on and was super respectful.
December 2024
The staff there is great. I have no complaints. Ladies keep up the great work.
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Nearest USPS Stores
- Texas City, Texas