CVS is a pharmacy and convenience store offering a range of services, including passport photo assistance and coronavirus testing, where eligible individuals can receive lab or rapid tests. Customer experiences with staff vary. Many employees receive high praise for being helpful, patient, and providing excellent customer service. Specific instances include staff assisting with technical issues at self-checkout, going out of their way to find products, and helping families with young children get passport photos taken efficiently, ensuring a quick in-and-out visit. However, some interactions are less positive, with occasional mentions of apathetic or unhelpful behavior at registers, where customers felt they lacked assistance with simple tasks like bagging items. The store layout can differ between locations, sometimes making items momentarily hard to find, but parking is typically easy. Despite mixed encounters with individual staff members, many customers report satisfactory overall trips and express intent to return, noting that helpful and genuinely caring employees significantly improve their experience. The business also supports ExtraCare rewards, which customers can use for savings.
Paige is a sweet heart. She does her job and comes out to help people on the self service registers. What a kind soul.
February 2026
I usually find the coupon items and get lots of good bargains. I literally cried when my CVS on 423 and N. Colony closed. I would go several times a week. Now I have to go across town. It has impeded my number of visits. Thank you for havingvat least one I can easily travel to.
December 2025
Outstanding customer service! Wide variety of products! Great location! Thanks a lot, dear CVS' Team!
