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February 2024 by Jose Angel Rodriguez
Sunday 10pmFebruary . 25. 2024Excellent customer service..
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January 2024 by M. Jenkins
This CVS PHARMACIST IS HORRIBLE!!!!! SHE IS YOUNG INEXPERIENCED, RUDE UNPROFESSIONAL AND DOESN'T CARE ABOUT CUSTOMERS THEIR HEALTH OR TREATMENT. THIS USED TO BE AN EXCELLENT CVS. I WILL NEVER USE THIS CVS AGAIN! THANKS TO HER I DONT HAVE THE RX I NEED AND AM SICK BECAUSE SHE FEELS SHE KNOWS MORE THAN MY DOCTOR. CVShas gotten too large of a corporation and forgotten that if they don't have customers they don't make money. I see why they have a 2 star rating.
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January 2024 by Jennifer P.
Came in here while in town because of course I forgot something. I came to CVS as I had extra care bucks which meant my item would be free! I thought I had loaded the extra care bucks on my card and was having issues checking out. I asked one of the staff for help who came to help me in self check out. Found out that I had not sent them to my card and that since I was already in the transaction it would not allow me to use them. Staff cancelled out my transaction and I rescanned everything and it worked! Only had to pay $.70 which was a win in my book. I was able to find parking in the parking lot easily and was greeted upon walking in. It took me a minute to find what I needed as all of them have different lay outs but I was able to find it quickly and get checked out. Overall an easy in and out trip and I would come here again if needed when in town.
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August 2023 by Elisa Ribeiro
If I could I would give this pharmacy 0 stars.So disorganized and honestly I wonder what kind of courses does it take to become a pharmacist because some people that work here seem to have ZERO education. They don’t even know how to say “hello, how may I assist you”.From the moment you approach the pharmacy you are not sure you are at a pharmacy window or prison window.Since I moved to this area (3 years ago) this is the closest cvs to my home and unfortunately my insurance only covers medication filled by cvs.This pharmacy is incapable of filling prescriptions within timely manner, communicating with their patients, or answering a simple phone call.That’s right! When you call you go through one thousand options to get transferred to the pharmacy, ONLY to get an instant answering machine. Phone doesn’t even ring, just goes straight to an answering machine…but don’t despair! Their lunch is only 30 minutes long, they will call you back by 5 pm next business day.They have been out of my medicine for over 2 weeks. I asked them to just give me a lower dose but nope, they can’t because the prescription doesn’t say that.Can they tell me when they will have it? Nope. Can they find another pharmacy that has it? Nope.My doctor sent in a different prescription, that is the same medicine but supposedly more readily available.I called the pharmacy same day he sent it in. They didn’t have it but said they would have it the next day by 4 pm.Nope…Next day?Nope?Conclusion, haven’t taken my medication for 2 weeks. Have been sick for 4 days due to not taking it…Just calling, waiting, leaving messages and waiting until the next business day.Happy Friday y’all!
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August 2023 by Patricia H.
I honestly wish I could give this store negative stars the pharmacy customer service is THAT Bad. I called and spoke with the DM after they "lost" another rx I had. I am absolutely sure that the DM spoke with the team since the level of disrespect crossed the line so far that they actually told me itr was my dr's fault and to stop bothering them. I truly cannot remember the last time that anyone, let alone a store at which I was a customer, spoke that aggressively towards me. Horrible.
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May 2023 by ryan Swag
The rudest staff ever, I just came in to pick up my package that ups dropped of in the pharmacy and this lady with a horrible attitude tells us that it’s not here, we go to ups, to ask where it is since she told me it wasn’t there, and i came back to get it, because the ups lady called the pharmacy to ask if it was there, and the manager said yes, so i came back, and told the lady that my package was here, her attitude was even worse than last time. I don’t recommend coming here unless you wanna have to deal with her or have your day ruin.
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May 2023 by Rme Espana
The rudest staff ever, I just came in to pick up my package that ups dropped of in the pharmacy and this lady with a horrible attitude tells us that it’s not here, we go to ups, to ask where it is since she told me it wasn’t there, and i came back to get it, because the ups lady called the pharmacy to ask if it was there, and the manager said yes, so i came back, and told the lady that my package was here, her attitude was even worse than last time. I don’t recommend coming here unless you wanna have to deal with her or have your day ruin.
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May 2023 by Ice Qu
Three stars, would have been one, but the gal working in the pharmacy was so helpful that she really made my day. I was looking for a certain thing and she went out of her way to get it for me, even having stuff fall off the shelves and almost on her, as she reached for it!Anyway, the guy at the main register probably couldn't have been much more apathetic if he tried. I said I would use the bag I had just gotten from the pharmacy, and he said ok. Then he just shoved my purchases toward me so I could not only run my card payment, pick up the pen and choose receipt type, but fumble with my card and wallet while he just stood there watching me. Once I packed up my things I also volunteered to put away the red shopping basket and I did so, determined not to pay pack that ho-hum attitude with one of my own. My guess is he is tired, probably like the rest of us, so I will not be angrily fussy. I will say that I wish he had been a little more helpful. He could've selected the receipt type for me after asking what I wanted, he could've said he'd put away the basket, he could've taken two seconds to toss my few items into my bag. I have arthritis, so it took me much longer to do all that myself, and I sure felt self-conscious, so maybe it is more about me than about not having help. I guess I just felt a little frustrated by the little things today. I bet next visit will be better.
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February 2023 by 249saw gunner Acrobate
Has the rudest staff in pharmacy and they have no care for you or about you. I was treated with disrespect and like I was dirt I recommend avoiding this cvs and pharmacy and hit Walgreens or krogers at least there they act nice, explain things, and care for your health. I don’t know how these people have licenses and jobs.
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February 2023 by D. Washington
I will ask you, to NEVER send your meds to that pharmacy, the Indian woman technician (won't tell me her name,wow, I know) will hold back your medicine,and cause delayed medicine release,and cause me and others to resort to calling an ambulance, I CANT STRESS ENOUGH, the woman technician, is actually pure evil. If you want extra information,on WHY, I'll happily explain further.
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November 2022 by Lucy N.
Madu at pharmacy is very rude never have I had to be forced to get off the car to get an order for shipt and for no reason she told me to do that even though I had multiple orders and this is my fulltime job. She said she didn't care if I put a bad review for her being rude. Don't come here!
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November 2022 by Tirthankar Dey
Corinthia was great in helping us with passport photos for the family (which includes a toddler and an infant). Excellent customer service and delightful attitude in ensuring we got the best pics !
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October 2022 by Zackery Clark
I’m going to go against the grain on this one. I had an overly-hyper 4-year-old with me who had a mountain of candy in her immediate vision, and I was being victimized by technology and my own memory for my card information. Jasmine was very patient and helpful and showed to genuinely care about the struggles I was having. I have seen a lot of negative reviews regarding this location, but I doubt any of them are in regards to Jasmine, as she was great for me. I was impressed enough to immediately pull my phone out and write a review once the child was strapped into the car. 5-Star satisfaction with this experience.
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October 2022 by Claudia Berumen
I had my passport pictures taken here a few minutes ago. Thank you Ali for your help! I was in and out of the store in no time.
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October 2022 by Claudia B
I had my passport pictures taken here a few minutes ago. Thank you Ali for your help! I was in and out of the store in no time.