Floor & Decor in The Colony, Texas, is a popular destination for high-quality flooring and remodeling materials. Customers appreciate the wide selection of tile, wood, stone, laminate, and luxury vinyl flooring, along with cabinets and countertops. The store caters to both professionals and DIYers, offering expert design services and free in-store pickup to make shopping easier.
Many reviewers highlight the helpful and professional staff, especially mentioning employees like Liz, Tahra, and Taylor. Liz is praised for her outstanding customer service and for going above and beyond to help customers find the right quantities of materials and track them down quickly. Tahra, a designer, is commended for her helpful planning assistance and cost-saving suggestions during bathroom remodels. Taylor, from the Pro Desk, receives multiple accolades for her quick, knowledgeable, and friendly service, especially in urgent situations where timely delivery of materials is crucial.
Overall, customers value the store’s friendly staff, efficient service, and wide product selection, making it a preferred choice for homeowners, designers, and contractors working on renovations. The store’s professionalism and dedication to customer satisfaction stand out, earning consistent five-star reviews from repeat clients.
I like the variety of products that I can put my hands on. The return policy is a little short and they discontinue products fast imo. But I like their cc incentives and can usually find what I'm looking for.
October 2026
We came to pick tiles and other materials for our bathroom remodeling project. We have a few candidates in mind, Wasima helped with matching wall tiles and floor tiles and shower floor. She also helped us pick up all the other small items that are needed. She is very patient. We are very happy with our experience at this... read full comment
October 2026
Liz was so friendly, competent And a super multitasker!!! Highly recommend!
