Home Improvements near The Colony, TX

“This store is clean and well-stocked with knowledgeable and helpful employees. I wish they would accept all types of compact fluorescents and tubes for recycling--they sell them and should recycle them all!”

“I couldn’t be happier with my new iron and glass door. I had been searching for a long time for a high-quality door and knew this company had been in business for years, so I finally decided to go with them—and I’m glad I did.

Since the door was custom built, it took about five months, but Jim, the sales representative, was great to work with throughout the entire process. They kept me updated every month on the progress and when to expect completion, which I really appreciated.

The installation team was professional and did an excellent job. In my opinion, installation is the most important part, and they handled it perfectly.

If you’re looking for a top-quality door and professional service, this is the company to choose. You might pay a premium, but you absolutely get premium quality and service in return. Highly recommended.”

“I couldn’t be happier with the work this company did on my floors. The service was outstanding — fast, efficient, and with an impeccable finish. The team was professional and detail-oriented, and the final result exceeded my expectations. On top of that, the price was very reasonable. Highly recommended”

“What an amazing place! Everyone is super helpful, knowledgeable and patient. We built a home out of state and Jackie worked with me to select flooring and tile for our new home. Multiple times I went back and she always helped with a smile on her face. I recommend them to everyone I know. If I wasn’t moving, I would use them again. Have yet to find anyone in the area so easy to work with. Thank you to Jackie and team for a wonderful experience!”

“I was recently in to return some tools for my company and everything was going smooth. Customer service was more than happy to help. I was told to get the tool that was warranted and bring it to them to exchange it. As I’m walking back to the front an older employee named Jose approached me and started to give me a hard time about the exchange. He stated he worked for customer service and started to ramble on how the tools should be exchanged. Seemed like he just wanted to complain and was trying to take his anger out on my co-workers and I. We found out later he lied about working in customer service and likes to do this often to customers. Thought it was weird but in the end customer service did an amazing job and we were able to get an exchange done. As for José do better and quit harassing customers with lies.”

“This Home Depot Carrollton, TX is soooooooooo much better than the one in Farmers Branch. If you want a good customer service and shopping experience, then shot here in Carrollton!!!”

“If you’re looking for appliances and good deals, ask for Wayne. He’s got tremendous experience with appliances and will give you honest opinions. Doesn’t try to oversell you on anything. Jackie was also extremely helpful and very knowledgeable and helped a ton. Both of them were extremely patient and it is employees like them why I keep going to HD! Great job you two!! Thanks for all the help! We’re excited to see our new stuff in our kitchen!!”

“Probably the best store for general home improvement. Not always the cleanest, but usually the best prices for non-surplus goods. Great return policy, staff has been very attentive the last few months. Wish they would stock appliances instead of delivering them. I would buy if I didn't have to wait and schedule a time. Update: I really like their return policy. It's much more project oriented than that of their major big box competitor in the DFW area. Staff is overall helpful during the last few months or so. I did talk to one employee in the electrical dept at 2220 n coit rd richardson tx about 10 am today 3/20/2026 who was helpful, but not what I would consider friendly. This is one of the cleaner HD stores I visit. I wish all of the stores had similar layout. Some things are difficult to find and I have to use my phone to locate.”

“By far my best home depot experience ever. Stopped here for few items I needed and had to ask for an associate's help. Shout out to James, front end supervisor for the help today. He went above and beyond to get the items I needed, polite through out the interaction, patient and assisted me. Wish people were half courteous as James, made my day and thank James for me.”

“This Lowe's is one of the great ones in the DFW area. I was promptly and kinda greeted and thoroughly assisted efficiently by Humberto. The gentleman was a true delight to have been served by. Thank you for employing such an awesome employee!!!!!”

“We had the absolute pleasure of working with Tom at Home Depot, and I truly can’t say enough good things about him.

We’re currently working on a nonprofit project, and to say we’ve been exhausted would be an understatement. From the moment Tom stepped in to help us with flooring, he went completely above and beyond in every way possible. Not only was he knowledgeable and professional, but he was also incredibly patient, attentive, and genuinely invested in helping us find the best solutions for our project.

What really stood out was his willingness to go the extra mile without hesitation answering all of our questions, guiding us through options, and making what could have been an overwhelming process feel manageable and even encouraging. His kindness and positive attitude made a huge difference for us during a very tiring time.

Tom didn’t just provide great customer service he showed real care and support, and that meant everything to us. People like him are rare, and Home Depot is lucky to have someone who represents their team with such excellence.

Thank you, Tom, for your outstanding help and for making a lasting impact on our project. We are beyond grateful!”

“Tyler is SO helpful at Lowe's Frisco off Preston. We described the issue we have regarding the bathroom vent. It was supposed to be a simple project. We spent quite a bit time at Lowe's competition at first but it took a lot of time to find people for help; once we found someone it took a lot of time again to see if a solution can be rendered. We should've just come to Lowe's because people here knows their craft. Tyler helped us right away along with Doug. They BOTH helped us tackle the issue and helped us overcome the hiccup in God-sent speed. Thank you so very much, Tyler, Doug and the entire team at Lowe's. We appreciate y'all.”

“Zachary went above and beyond to help me with cutting several pieces of pegboard. This is why you shop at Lowes -- you meet the nicest, most helpful people in the aisles!”

“Want to give a shout out to RJ in hardware who helped my son and I figure out some critical questions on fastening together some wood for a school project creation. We really appreciated him!! He was very kind and willing to help us and guide us on the areas we were missing!”

“This Lowe's home improvement store offers a seamless experience in locating all your household needs. The store maintains a spacious and uncrowded environment, and the accommodating staff is consistently available to assist you.”

“Unlike most home, depot stores design, they were really, really helpful.Talk to 3 associates, about three different things, was able to get what I need some of it on sale. Never missed a beat in and out. Great people to deal with great, easy access from the interstate and back”

“THIS REVIEW IS FOR AMY (IT'S NOT FOR THE STORE OR COMPANY). Amy is amazing! She is determined to help customers and troubleshoot issues, all while being very sweet and kind.

Today, after a debacle with the delivery (set up through DoorDash by Home Depot), the delivery driver texted me and told me to cancel my order because it wouldn’t fit in his vehicle. I refused and told him to leave it at the store. I was already frustrated that Home Depot didn’t ensure a large enough vehicle was requested to pick up and deliver a very large, assembled (not in a box) 3-burner propane grill, as if any Dasher could pick it up and put it in their vehicle. Then I received untrue texts and emails from Home Depot, which only added to the confusion (really, Home Depot ?!?).

Despite being busy, Amy went above and beyond to coordinate everything so my son could come pick it up with his truck.

I hope someone who sees this recognizes Amy for who she is and what she does. I’ve interacted with her before in the store, and she is always absolutely wonderful!”

“I tried to leave a review via the QR code given to me in the store but it is not working. But I had to give props to Cynthia at the little elm TX location! She was amazing!! She was also very friendly. She helped us find the item we were looking for even though it was in the wrong area.”