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“I work for a Handyman Company in Plano, we had a craftsman go by the store today for paint, and he worked directly with Jesse. He said he was super knowledgeable about the matching process, and was very helpful! He asked me to leave a review for him because the service was so exceptional! Thanks Jesse for taking care of us :)”
“Great guy super helpful didnt buy nothing because they have to order the primer i wanted and i already sanded to bare metal
Good prices and even greater service most definitely”
“We went in for some touch up paint, nothing major. Damon was very helpful and friendly. He gave us great advice. It was really a random, great customer service experience. I will always go to this location just because of this experience.”
“Everyone I have dealt with has been not only professional and knowledgeable but very personable. They care about your project and always making you feel heard. Can’t think of the young lady who helped me , she was amazing!!”
8AM - 5PM
1640 State Hwy 121, Lewisville
Paint Stores
“Stopped by to see if they could color match some paint for some parts I was having painted on my motorcycle. They nailed it turnd out beautiful. The staff was helpful and very informative, will definitely be going back for my next project.”
“Gabe @ Store!
I usually do not do reviews. But today I had to do this for Gabe who went above and beyond. He is a superb asset at the store.
Details:
I went to the store with the exact sherwin williams old paint and also with the Sherwin Williams Code/Bar Code for the stair railings in my home from 5 years ago . There was a fairly big line of people at the store.
Gabe after scanning the paint code of the old can indicated that the base paint from Sherwin Williams had changed and that the original SW paint code was no longer directly valid. In addition the old paint was bought at a location 20 miles away. I was definitely not looking forward to going 20 miles away and finding out they could not match the paint.
Gabe withour being asked, got on the phone and called the 20 mile away SW store. He got the details on what the code for the paint was in their store. He then made the paint based on that code. It did NOT match.
Gabe did not give up and uses his professional skills to match the paint to the best of his ability. He tweaked the code two times and gave his best shot at matching the paint.
Gave showed amazing patience, skill and professionalism even with a line of customers at the store. He spent his time and energy doing all of this.
I come home and the paint matches perfectly! Success!
Saved me a 20 mile trip, a conversation on the phone with it and frustration. In addition who knows if the other store would even try to match or even be successful if they tried.
Thank You Gabe! Sincerely appreciated.”
“Timothy knows his stuff. Knew the exact paint name I told him and the formulation that the builder typically for interior walls used for that year. I was very impressed.”
“These guys are just AMAZING !!! they have provided excellent service! The staff was incredibly helpful and made my experience smooth and easy.
Highly recommend!”
“I'm remodeling the 2nd floor of my home in Frisco and my contractor has an account with this store. At his request, I visited several times and was helped by Demetrius. He was professional, knowledgeable and extremely helpful in guiding me through the various paint products and a nice person to engage in discussion. With each visit he loaded up my car with the paint I purchased. I learned more about paint and their properties than I ever knew and feel confident I made the right decision. Our paint is now being applied and it looks great. You will find no better customer service and knowledge about paint in the Frisco Area. Thanks Demetrius and Sherwin-Williams. Your assistance was very much appreciated.”
“Jessie went above & beyond to help me this morning! 5 stars for customer service! The paint/paint can I brought in this morning was old & had been discontinued. He called in to a supervisor to retrieve the “old” formula. After he did that, he offered to try to shake/revitalize my can (which was pretty full). Thankfully, the paint was resurrected! Jessie poured it into a new can (because the old can was rusting out) with the formula on a new label. I asked about the fee for the new can & Jessie said there was no fee! GREAT CUSTOMER SERVICE! Jessie was helpful, personable & patient!”
“Brought in a little paint chip to match a bathroom. The young lady was very talented and found out the color even though it was custom. Got it back and it matched perfectly. Awesome!”
“I went into today around midday with a few questions, and I was really impressed with how smoothly everything was running. Even though the store was busy, the team was fully dialed in — helping customers, answering questions, and keeping everything moving. The managers were especially great at keeping the line flowing without making anyone feel rushed.
Amazing folks all around! I always enjoy coming to this store, and today was another reminder why. Keep it up guys!”
“The 2 women working yesterday were very helpful and patient. Choosing paint colors can be challenging and the one woman offered suggestions and helped me decide on color. They didn't just mix paint. Also I love the Emerald urethane paint for tr
im that you can't get at the big box stores. The other benefit is that they could look up the paint color used by a different painter almost 20 years ago.”
“Best Sherwin Williams store I've been to. Knowledgeable staff, not sales people. Good prices on supplies and tools. As a contractor, they were the first store to set up my account properly. I try not to go anywhere else.”
“The store manager went above and beyond by helping me to get the right products that i needed. Mr. John Wilborn provided some of the best customer service i have experienced in recent years. He is so knowledgeable and helpful! Sherwin-williams will want to be sure to keep him. Will definitely shop here.”
“Daniel displayed excellent customer service skills in assisting me with a paint conundrum. He was patient and resourceful. My apartment manager was very pleased at his solution!”
“The amount of wallpaper books in store was impressive! I’m looking forward to spending time sitting down going through them. I know I will find the perfect wallpaper here!”
“Darryl was absolutely outstanding. We had a last minute need for more paint and it was 15 minutes before closing. I called ahead and he had a line of people. Still managed to get it done for me and was kind when I came to pay pretty much at closing. Most others would say no!! Appreciate him so much.”
“Thank-you! Jesus ! Thank you for having the patience with me as a female trying to learn. Thank-you! Great customer service ? Talk to Jesus if you want someone to actually listen and teach you if you don't know.”
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“I always get my paint here. They have some great employees who are always there to help answer any question or help figure out a solution to a paint or similar job. They are very good at patiently listening to understand my issues so they can give the best advice on how to get the result I am looking for.”