Build-A-Bear Workshop in The Woodlands offers a fun and customizable experience for all ages. Customers can create their own plush toys by adding outfits, sounds, and scents, making each furry friend unique. A special feature called Record Your Voice allows guests to add a 5-30 second voice message to their plush, adding a memorable touch. The store also hosts parties for birthdays, office events, or community celebrations, which include a customized furry friend, a Special Heart ceremony, and fun games. Staff members like Rebecca, Jamarion, Shy, and Mrs. Sharon are praised for their friendly and caring service, making visits enjoyable. However, there was a negative experience with one staff member, which affected the overall impression for some customers. The team is generally helpful, quick to resolve issues, and creates a welcoming environment, especially when the store is not crowded. Customers appreciate the effort of the staff in making their experience special, whether shopping or celebrating. The store is suitable for family outings, parties, and group events, making it a popular spot for kids and adults alike. With its engaging activities and friendly staff, Build-A-Bear Workshop provides a memorable, fun-filled experience for everyone.
Brian is the best, he is really kind, real and awesome. Somebody gotta give him a raise fr
July 2025
Took our girls in for birthday bears. A bit crowded or understaffed but the workers were very helpful and our girls loved the bears they picked out.
July 2025
The manager and the staff did an amazing job. most definitely be coming back to this location there was a small issue with one of the dolls that was $124.74 x2 . they were more than happy to help fix the issue with a Harry Potter wand. I want to thank everybody what an amazing team.
