“I had sleepwear that was ordered online that I needed to return, so went to that department at the store. The salesperson heard me say return and said No, I don't do that, take it downstairs. I asked, where downstairs and she replied anywhere, just ask someone. I was about to comment and she cut me off and with a raised voice said, JUST ASK SOMEONE. Then she walked off. I found someone who was much nicer and competent. But, I think I'll shop at Macy's from now on.”
“This place has such beautiful clothes for children. They have a large variety of styles. It reminds me of a French children's boutique in Paris. I can't wait to go back. This is a great find! Thank you”
“Beyond grateful for the kindness we received from Dani K and her team. We had and issue with a pair of boots (manufacturing problem) she went above and beyond assisting us. She and her team exude professionalism and unwavering dedication to customer service.”
“After several attempts of getting my hat custom stitched without success. Tyler went above and beyond, and had my had made exactly the way I wanted it. He was professional, polite, and friendly throught the process. He is a great asset to this store.”
“Deerbrook mall didn't have shoes for my girl there. So called the store at Woodland mall . Kindly they said they will hold the shoes for us till tomorrow. Do nice thankyou!”
“It was a great experience shopping at the store. Both Christin and Jazz were attentive at all times in case we needed anything, always with a smile and kindness — excellent customer service.”
“I absolutely love Janie and Jack. Their clothes are classic and just hands down better than any other clothes you will find for your child. They have a new manager and the store is amazing. The costumer service is great and they take the time to know you. My oldest is 4 and they have known me since I was pregnant with him. Every time I go in not only dl they ask if they can help me with my shopping but they ask about my kids. If you have had a bad costumer service experience before I can assure you that the new manager and her team are great!”
“I LOVE this store. Just bought three pairs of pants that are totally versatile for work or play, and they fit perfectly right off the rack. Colors work very well with other combinations. I already have a gym wardrobe from here, years old but all items still look great and haven't worn out either fabric-wise or color-wise. The quality of this clothing is top- notch. I do have items from Title Nine and Lululemon, but Athleta, in my opinion, feels more comfortable then either of the other two lines. Athleta is my favorite!”
“I always order online for pick up and when I go in to get my order, the associates are very friendly. They always make sure to greet me and ask if I need any help. This location is right under the food court. It's a decent sized store and it's always clean and not overly crowded.”
“I had a good experience here as a buyer… I found lots of good clothes for all four of my kids plus a few fun toys! Including cute Christmas pajamas and Christmas dresses!”