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“We went on a Saturday around lunchtime to upgrade a phone. Of course, it was busy. However, the staff was organized, friendly, and efficient. I had several employees approach me to ask if I needed assistance. If you need assistance with an issue regarding your phone, you will need tk visit the Genius Bar. For the Genius Bar, I highly recommend setting an appointment online in advance. If you are visiting the store to make a purchase, and appointment is not necessary. Overall, for being as busy as it was, it was still a good experience.”
“I love this place, the two people that run this store are exceptionally friendly and compassionate. They actually fixed a stuck component in my phone for free. Aside from that act of kindness, they have good services and products on sale.”
“my PC stopped booting up after installing some new hardware, took it to Ardent and they had my PC fixed up a few days after. Great service and nice people, would come back for future computer problems.”
“I walked in looking for an odd part for my son’s self-built computer. The gentleman there was patient and scoured his spare parts to find what we needed…and on top of that said “no charge”. I definitely will send my son back when it’s time for him to upgrade or build himself a laptop for college. Great customer service and not often seen these days.”
9:30AM - 5:30PM
526 Sawdust Rd, Spring
Computers
“I have taken me and my girlfriend's gaming pc's to this location multiple times and I've never had any issues. They know what they are doing and are very quick. I had my processor replaced and they even managed my cables without me asking.”
“I bought a notebook and it didn't work properly so I returned for exchange. one week after HP received it the replacement is not yet on the way. All phone calls are routed to the Philippines and they didn't seem to have the capability to help. They blamed the warehouse in the USA. On my 5th call I insisted to speak with a manager and a supervisor told me he would try and help. Now I have a FEDEX on the way 8 hours after that call. The replacement computer was received and works great thanks to the supervisor Antonio in the Philippines.”
Computers
Computers
Computers
Computers
Computers
Computers
“Whether it’s helping with a new appliance or answering technology related questions, Tyler Shipp is always a great resource and has been helpful to my wife and I. Very knowledgeable and provides good recommendations, which is why I always like to do my shopping at Best Buy!”