The Xfinity Store by Comcast located at 1201 Lake Woodlands Drive in The Woodlands, TX offers a variety of services including Xfinity Mobile, Digital Cable TV, High Speed Internet, Home Phone, and Home Security. Customers can also make payments or exchange equipment at this store. The reviews mention positive experiences, with customers praising the helpful and polite staff. One customer had a pleasant experience when changing their plan and modem, while another had a great and easy time switching over their phones. The staff were described as attentive, professional, and going above and beyond to assist customers. However, one customer had a negative experience with a representative who had a "horrible attitude" and did not provide the desired information. Overall, the Xfinity Store by Comcast in The Woodlands, TX seems to provide a generally positive customer experience, with knowledgeable and friendly staff who are willing to assist customers with their various needs.
Thank you very much, Kian for helping us out today! We had such pleasant and positive experience. We appreciate you making our visit so nice and offering us great solution to our concern.
July 2024
Hashem should be given ten stars!!! After being on the phone for two days , in the store once previously interacting with two other employees who couldn’t help me. Went back home as they said to no avail! Went back in and Hashem gave me what I needed within 5 minutes! Ten stars for him ! A negative rating for all the... read full comment
May 2024
Mario was a great help and very personable! I'll be back to the store.
