First Financial Bank has been serving customers for over 130 years, combining the benefits of a big bank with local decision-making and a personal touch across its many locations. Reviews highlight extremely helpful and friendly service, with staff who answer all questions and go above and beyond to resolve issues. Customers report being treated with genuine kindness and courtesy, whether they are refinancing a car, working on real estate purchases, or simply making a deposit. The service is described as timely, not judgmental, and consistently excellent, making people feel valued regardless of their transaction size. This consistent, personable experience across branches leads to high customer loyalty.
Super friendly and get you in and out with personal customer service
June 2026
Great experience and team! If you’re in the look for a loan mortgage officer, you’re in the right place. I highly recommend Rigo. He also speaks Spanish!
February 2026
Just went through Rigo for a home loan and had a great experience. He’s very knowledgeable, responsive and friendly. I highly recommend getting a quote and would work with him again in the future. I hope you have as good as an experience as I had.
