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“It the most beautiful experience I've had at a bank. I was greeted with such a warm, loving, genuine smile. Then I was asked if I'd like a cup of coffee. It was my first time coming to this bank. As Mr. Zachary was opening my account he was so professional, kind and reassuring. Thank you Zachary. Thank you Woodforest. Thank you God.”
“The Bank Staffing team was very hospitable and professional. They helped set up my account with ease, and the entire process was smooth. Gabriel Amaez was a pleasure to work with — friendly, efficient, and knowledgeable. Highly recommend their services”
“Destiny Harris and Penny Mendonca are great assets to Woodforest National Bsnk. They both exhibit excellent customer service and welcoming smiles upon entering the establishment. I know I am in good hands with them. Thank you!!”
“Angie is very friendly,always smiling and helps with every situation, very professional and for all the staff they are so friendly so I will never go to another bank again”
“I needed my car refinanced and Mark Cook and his team were extremely helpful in doing so. They answered any and all of my questions. Mark went above and beyond in his service when the former company I had financed with had not applied the pay off correctly. I highly advise speaking with Mark about anything you need banking wise, he’s a great resource and person. Thank you again, Mark, for treating me like a person.”
“I cannot speak highly enough about the outstanding service I received from Daisy and Barbara at InvesTex Credit Union. From the moment I walked in, Daisy went above and beyond to help me secure a loan for my truck. Their professionalism, knowledge, and dedication made the entire process smooth and stress-free. They patiently answered all my questions, offered valuable insights, and worked tirelessly to ensure I got the best possible deal. Thanks to Daisy and Barbara and the team at Tomball , I'm now driving off in my dream truck with a smile on my face. I highly recommend their services to anyone in need of financial assistance. Keep up the fantastic work!”
“Every morning when I come through the drive-thru at Frost Bank in Tomball, Destiny always makes my day! She’s friendly, professional, and always has a warm smile that brightens my morning. Her excellent customer service and positive attitude truly set her apart. It’s such a pleasure to start the day with someone who genuinely cares about her customers.
Thank you, Destiny, from Freddys Frozen Custard Tomball for being amazing and for always making each visit a great experience!”
“Just switched from Chase Bank.
Mrs, Ana Pineda was more than helpful even under the circumstances I had of coming in within the last 10 minutes of closing. Wonderful bank and I recommend you switch to Simmons Bank. Very personable.”
“This bank has the greatest custermer service you could ever possibly get. I have been banking with them for a few years now. I have beeh going through a very dramatic life change that had me really at a disadvantage. These ladies and men that work here have made sure my every need was made. Helping me count my money at times making sure everything was correct that I was trying to accomplish at the bank at this in my life. I was disorganized disoriented at times. And they took care of me. I didn't even have to ask them to help they just knew something was not right and did what needed to be done automatically. You don't get that anywhere anymore. They helped me with any problem that I had as into changing the account bank card whatever ni needed they did with a smile. I don't care if I move out state this my bank for forever. Go try them out and see what I mean. They had to count my money and my for me and make sure I had everything to leave and not forget. Thank 6ou for the help you do for me. Those were dark days. Getting better but still have a few moments where I just think or focus. Thank you so much for all you have done with a smile and I can they want to do it.ok so I'm crying now tears on tablet and it won't let let correct as I'm rereading a few commas.”
“I take care of my elderly parents and, over the past few months, that has included some financial management. Not being on their accounts makes it complicated but Sonia and Kim have bent over backwards to accommodate the special needs of ninety year old customers time and time again. The staff at the Tomball location is stellar. I cannot say enough about their kindness and customer service. Fantastic group of people!”
“My husband and I visited the second time today your location on 8507 W. New Harmony Trail Tomball 77375 and we spoke with the same young people like two days ago. He’s name is Kyle Manuel. We would like to thank you for having people like him. He’s very professional, very prepared and really nice! And we’ll like to thank him for how nice explains everything to us! We are very proud to have this kind of people in our country!! We are customers of your bank from many years. Thanks again! Maria and Sergiu Cernov”
9AM - 5PM
1111 W Main St, Tomball
Banks
“Im giving this location five stars because I was using another branch closer to my home. For six months they told me I could not close a joint account with my now ex husband. I went into the tomball branch and not only did they say yes, I could close it, but they did it for me that day! 6 months of stress lifted immediately! Every person I’ve dealt with, both tellers and managers, at the tomball location were very respectful and professional. I’ll go out of my way to work with them from now on.”
9AM - 4PM
24200 Kuykendahl Rd, Tomball
Banks
“I had an excellent experience with Collette at Bank of America. Her customer service was truly top tier. She was welcoming, attentive, and genuinely focused on helping me with everything I needed.
Collette went above and beyond to make the process smooth and stress-free, answering all my questions with patience and professionalism. It’s not often you come across service like this, and she definitely made a lasting impression.
I also briefly encountered Elisa in passing, and she was very pleasant as well. Thank you for such an outstanding experience!”
“Site is clean and professional. I encountered Joshua and the manager, Desna. Both put their full effort to help. They took red tape and technical hurdles as challenges they could solve rather than as dead-ends. They worked in a human manner which is often missing at other places these days. Also, I've observed how the other tellers treat patients and I found it very courteous. Wait time is very good, even in the hour before closing. I didn't have a problem using the ATMs there. Conveniently located beside the HEB.”
“Awesome staff! I don’t ever go through the drive thru because I genuinely just go in to chat with the staff regularly. Very pleasant and helpful. Hatty the manager is stellar and Nitza is always super helpful!”
9AM - 5PM
28201 TX-249, Tomball
Banks
“Amegy Bank of Tomball is one of the best banks I have ever used. I was the victim of identity theft and Amegy helped me get everything back in order. I have never had any problems with Amegy and I recommend them totally.”
9AM - 5PM
1150 W Main St, Tomball
Banks
“I finally found a free checking account with a low minimum balance that was not a 45 min drive away.People were friendly. Got us through all the paperwork and helped us work the system well. All the bonuses for setting up new accounts helped out a lot too.I'm surprised at some low ratings from other users. They must have had a very different experience than I had.The only reason I gave it 4 stars instead of 5 is that the website and the app are not really easy to work with. They need help from a good web & app designer.Also a lot of restrictions (for safety). The help line is very finicky about setting up a new payee on Zelle. But in this day and age with fraud, we kind of understand. Same thing about new payees and transfers. But we kinda have to live with it nowadays. It's still annoying.”
“I wanted to take the time to thank General manager, Tim and his team for treating me professionally and with care.
Especially the young lady named Jeanne or Jenny. I just want to make sure I get the right name. (she was a young Latina with glasses on that worked at the front desk and at the drive-through simultaneously.
Thank you for all of your work and for keeping a smile on your face the entire time.”
“Hello here and thank you to
Mr. John Gorman ll for opening my account and then helping me with my fraud issue and I penning a new one for me. I am so grateful for him and the work that he does and has done for me and my family. He has the best customer service (they are all amazing) and The most awesome demeanor I am happy with him and this branch as a whole
Thank you”
“I think this bank has excellent customer service. I called to ask a question and was answered right away, no holding. The person that answered the phone was knowledgeable and answered all my questions. When I went into the bank everything went smooth and I was in and out. I haven’t been inside a bank for years, because I do everything online but this was something I had to go in for and has very satisfied.”
“Excellent business banking experience this morning! Claudia greeted me immediately and helped me at the front kiosk so I wouldn't have to wait. She processed my transaction quickly and efficiently. Employees like Claudia provide the rare, personalized service that makes a massive corporate bank feel welcoming.”
“I don't understand all the negative reviews. I stopped in to this branch -- first branch visit since opening a WF account online -- and the teller was extremely helpful, got me set up so I could withdraw cash from my account even though I didn't have the debit card yet. She walked me through adding my debit card to Apple Pay so I could do everything with the app right there in the store. Very helpful and polite. I'll be back.”
10AM - 4PM
22617 Tomball Pkwy, Tomball
Banks
“I went to this bank today for the first time and was expecting the worst based on previous reviews. The staff was courteous and easy to work with. A great experience”
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“I love Amber, my personal banker. She helped my wife and I at the bank. She was so kind and helped to get my online banking and phone working right.
She is the best ever!! Absolutely incredible customer service! Thank you!!!”