The Cape Apartments
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10810 Spring Cypress Rd apt 624, Tomball TX 77375 Hours
About The Cape Apartments
The Cape Apartments is a luxury apartment community in Tomball, TX, surrounded by attractions. It features one and two-bedroom homes with renovations including stainless steel appliances, wood-style flooring, granite countertops, and spacious floor plans. Amenities include a business center, conference room with library, a catch-and-release fishing pond, a 24-hour fitness center, dog park, and a resort-style pool with a grilling station. Recent additions like a playground and park benches by the pond are noted as nice. Reviews present a mixed experience. Many residents report that the office staff and maintenance teams are nice, professional, helpful, and provide great or amazing customer service, making the leasing process smooth. Specific employees are highlighted as warm, welcoming, knowledgeable, and patient. However, significant concerns are raised about management and daily living. The property changed management companies, with the current one receiving criticism and a poor BBB rating. Issues include a non-secure mailroom with frequent thefts, a front gate that never works creating security problems, and very thin walls where noise from neighbors is constant. The pool is often crowded with loud late-night parties. Some apartments reportedly do not have the advertised granite counters or stainless steel appliances, instead having outdated items, and there are maintenance problems like sinking floors. The complex often smells bad from smoking, which enters apartments, and while the grounds are fairly clean, trash piles near dumpsters are an annoyance. Paid parking spots have experienced vandalism with non-working cameras. While it started out as a really great place for some, many reviewers now feel there are better options nearby for the same price.
Most Recent Reviews
July 2026
best maintenance guys ever!!! they always come so quick and are always so kind. it’s great knowing we have such hardworking and dedicated maintenance technicians in the community! big shoutout to juan!! he’s always amazing!!
June 2026
Thank you Juan Jose, Carlos, Marivel for always helping us and giving us a great place to live!
June 2026
Great service Carlos and Marivel very satisfied with your customer service.
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