The UPS Store #5288 in Tomball is a locally owned business that provides a range of services including packing, shipping, printing, document finishing, notary, shredding, and faxing. Customers appreciate the friendly staff and the store's convenient location near Kroger and Verizon. Many reviews highlight positive experiences, particularly with Amazon returns, noting the accommodating service and good prices. The owner is recognized for being approachable, and the store's Sunday hours are considered a great benefit. However, some reviews mention concerns about minimal customer service. Overall, The UPS Store aims to offer a welcoming environment and efficient service for all customer needs.
I'm seeing a lot of negative service reviews... I visit this store a lot for my Amazon returns and I have to give a shout out to this wonderful girl who is so friendly every time. (I think her name is Sierra?) If anyone is having any trouble, try her.
February 2025
They always answer the phone. Good people and I met the owner wow he’s a good guy! And open on Sundays that’s it amazing. Printing shipping returns even Amazon returns everything. Good prices
March 2024
Have had many positive experiences here. I mostly have shipped Amazon returns. They are most accommodating. I have done some other shipping from here and it has worked out well also.
