This Verizon store provides an exceptional in-person wireless experience. The staff is welcoming, kind, and helpful. Consultants are patient, extremely knowledgeable, and supportive, making the experience seamless and making customers feel like family. They are incredibly helpful, kindly answering all questions and explaining options clearly. They provide great help and support with changing phones and achieving savings on accounts. The employees go beyond what is expected, even helping non-customers moments before closing. They have the knowledge and ability to get the job done, especially in complex situations like switching services from other companies. They ensure everything is set up perfectly before a customer leaves. The service is so impressive that customers highly recommend the store and specific consultants, noting that their customer service knowledge should be taught to other locations. The store offers help upgrading phones and plans, along with shopping for wireless accessories, exclusive services, and the latest promotions.
