Verizon's Spring location offers a range of mobile, 5G home internet, and business services. Customers can visit the store in person or schedule an online appointment for a convenient shopping experience. Online orders can be picked up in-store, with options for free 2-day shipping, express lockers, and same-day delivery. Despite some negative reviews, many customers have had positive experiences at this Verizon store. The store manager, Tawanta, and team members like Gerson and Roger, have been praised for their exceptional customer service. They take the time to listen to customers' needs, provide knowledgeable guidance, and ensure a smooth and enjoyable experience, without being pushy or overwhelming. Customers appreciate the professionalism, attentiveness, and customer-first attitude of the Verizon team. Employees like Roger and Alex have been recognized for their patience, helpfulness, and ability to resolve issues, even in challenging situations. The manager's presence and involvement in ensuring customer satisfaction further enhances the overall experience. Overall, the Verizon Spring location provides a range of convenient shopping options and a dedicated team committed to delivering excellent customer service.
Sam was excellent! He was efficient and did his best to help us save money. Thanks for getting us in and out with a replacement phone for our son so quickly!
August 2026
Great service by Sam…very professional and knowledgeable, topped off with courteous excellent service.
July 2026
Sam was unbelievable and made our experience smooth and easy!