Tom Thumb is a well-maintained and clean grocery store located at 101 Trophy Lake Dr, Trophy Club, TX. Customers appreciate the friendly and helpful staff, especially those working at the service desk and self-checkout area, who provide excellent customer service and kindness. The store offers a variety of departments, including a bakery with birthday cakes, custom cakes, and cupcakes; a deli with party trays and platters; and a butcher block with meat, seafood, and sushi trays. The produce section provides fresh items, although some find it limited for a store of its size. Shoppers enjoy the quality of the fresh meat and seafood, often purchasing items like catfish and bourbon-marinated salmon. The store also features a bakery with roasted green chilies, which many look forward to cooking with at home. Customers find the store's app helpful for deals and appreciate the store's cleanliness and organized layout. However, some note that cell phone signals inside the store can be weak, making app use less convenient. Personal experiences highlight the store’s caring employees, with one employee standing out for her kindness during a difficult time, offering comfort and assistance beyond expectations. Overall, Tom Thumb is seen as a friendly, clean, and well-stocked grocery store that provides good service, quality products, and a positive shopping experience.
