AutoZone Auto Parts in Tyler, TX is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's excellent customer service, with friendly and knowledgeable staff who go above and beyond to assist them. One customer, who was far from home when their service engine light turned on, was helped by an employee named Kevin. He quickly diagnosed the issue and provided step-by-step instructions on how to fix it, leaving the customer confident and satisfied with the service. Another customer, Stephen P., commended the store's "family-like" atmosphere, where everyone works together and greets one another. The store has also received positive feedback for its problem-solving abilities. When a customer purchased the wrong part, a new employee was able to quickly identify and provide the correct one. Additionally, an employee named Chris demonstrated his problem-solving skills by successfully installing a steering wheel cover that the customer had previously struggled with. Overall, AutoZone Auto Parts in Tyler, TX is known for its exceptional customer service, knowledgeable staff, and willingness to go the extra mile to ensure customer satisfaction.
Luis M was extremely helpful when my car broke down unexpectedly today. We headed straight to autozone and he helped us get going again!
March 2026
Dane was super knowledgeable and friendly. Great experience.
January 2026
The people working at Autozone in this horrible weather are so efficient, attentive and patient. They went over and beyond to help me. Gave me advice about what to use on my driveway. They also happily loaded my purchase for me. Thank you Zero and the crew.
