AutoZone Auto Parts in Tyler, TX is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers have praised the store's excellent customer service, with friendly and knowledgeable staff who go above and beyond to assist them. One customer, who was far from home when their service engine light turned on, was helped by an employee named Kevin. He quickly diagnosed the issue and provided step-by-step instructions on how to fix it, leaving the customer confident and satisfied with the service. Another customer, Stephen P., commended the store's "family-like" atmosphere, where everyone works together and greets one another. The store has also received positive feedback for its problem-solving abilities. When a customer purchased the wrong part, a new employee was able to quickly identify and provide the correct one. Additionally, an employee named Chris demonstrated his problem-solving skills by successfully installing a steering wheel cover that the customer had previously struggled with. Overall, AutoZone Auto Parts in Tyler, TX is known for its exceptional customer service, knowledgeable staff, and willingness to go the extra mile to ensure customer satisfaction.
Great customer service, walked with a dead battery and service tech told me it was an O'Reilly Auto Parts battery that was only 18momths old and recommended I take it to them since it should have a warranty. We were both wrong. AUTOZONE is the only parts store I will ever use
July 2026
Great place, they are friendly and help you find the parts you need. Everytime I need to repair a vehicle I stop by about 3 times.
July 2026
Roary and Joshua was super friendly and helpful. The both went over and beyond to help me! Well done!
