Bank of America (with Drive-thru ATM) is a clean and well-operated branch. The location is known for great service and is often a great banking experience. The staff is very helpful, understanding, and very nice. They explain everything needed and get things done. Service is easy and fast, including for tasks like getting a document notarized or setting up an account. The branch follows enhanced cleaning procedures and may modify hours, so checking online for current information is recommended. Customers report positive experiences both in person and over the phone with associates described as sweet and helpful.
Kami J. is consistently THE BEST example of what excellent customer should be! Every time I visit the Troup Hwy. branch, Kami is there with a smile and a positive attitude! She definitely stands out in a world of mediocrity and makes my experience with B of A worthwhile.
March 2026
Luke was awesome and very helpful, he went above and beyond his job description. I will be staying at BofA because of the help I received, he needs a raise!
December 2025
Slowest bank I've been to! Need more workers. Also all the plastic dividers were very dirty . Needs to be cleaned. Such a long line waiting for one teller !
