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December 2023 by Anahi Hernandez
I love ubank because all the tellers are very helpful, great service Shannon is always willing to put an extra mile, Abby great customer service.
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November 2023 by Callie Ellis
I had the pleasure of banking with UBank recently, and my experience exceeded all expectations. From the moment I walked through their doors, I was greeted with a warm and welcoming atmosphere. UBank truly stands out for its excellent customer service, and one particular employee, Kristi, made my experience exceptionally positive.Kristi was not only highly knowledgeable and professional but also incredibly patient and attentive to my needs. She took the time to listen to my financial goals and provided me with tailored solutions that fit my unique circumstances. Her willingness to go the extra mile to ensure that I had a smooth and stress-free banking experience was truly remarkable. I felt like a valued customer, and that level of personal care is hard to come by these days.UBank as a whole is an outstanding financial institution. It's clear that UBank prioritizes the needs of their customers, and they've created an environment where financial success is not only possible but easily attainable. I highly recommend UBank to anyone looking for a trustworthy and customer-focused bank. With dedicated employees like Kristi, who make the extra effort to ensure your banking experience is a positive one, I couldn't be happier with my decision to bank with UBank. Thank you, UBank, and a special thanks to Kristi for making banking a pleasure!
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November 2023 by Katelyn Watson
Ubank- Tyler has been the best experience. They are very welcoming and always have a smile while helping. They are also quick, there’s hardly a wait every time.
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November 2023 by Josh Johnston
Kristi, Ashton and the Tyler team work hard to take care of their customers. They are always going above and beyond to provide great customer service.
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November 2023 by Lily Dean
The Tyler team always goes above and beyond helping ensure customer satisfaction! The moment you walk in or drive thru, you feel at home. I highly recommend this business for all of your community banking needs!
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November 2023 by Carl Ford
Micah, at the Tyler branch, was very friendly and helpful when I brought in loose change. I was also introduced to some of the staff while waiting. I really like the building too.
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November 2023 by Kenny Arnold
We love Ubank. Especially Shannon & Micah, from big to small, work to personally they both always have a smile on their face and get me all fixed up.
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November 2023 by Staci M
Kristi Johnston has helped me with several banking and lending situations throughout the years. She always is helpful and professional which is why I also refer anyone with lending needs her way!
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November 2023 by Rivers
U bank next to Andy’s in Tyler tx is the best bank I’ve ever had. They always greet you with a smile, and are quick and precise with what they do!
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November 2023 by Hayley McPherson
Love this bank!! Ashton is the best! I felt valued and appreciated and not like just another number.
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July 2021 by Jr Gillum
Went to the new Chandler location to open an account and was told I couldn't open an account due to something being owed to wells ! I never had an account with wells Fargo. So I went to Telco credit union in town. They opened me an account with no problems. They ran Telechexs Chexsystems and pulled a credit report sir your Approved I just believe they didn't want my business but it's ok my gain your LOSS!
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October 2020 by Aaron Ellis
The flat ATM fee of $3 is a nice perk considering it can be $3.99 or more depending on where a withdrawal is taken from.
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October 2020 by Don Crites
For both business and personal banking, I have found the UBank team to be both friendly and professional. They have taken the time to get to know my needs as a customer and earned my trust.
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October 2020 by Todd Lundgren
UBank has handled our loans in a professional and timely manner. Whether a personal or business loan, the staff has always been available to answer my questions.
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February 2020 by Madison Lasse
We have had a wonderful experience with Ubank! Very caring and yet professional staff. Highly recommend working with them!
