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“Went to this store for a headlight bulb for my GMC pickup had been up the street at Auto Zone an bought bulb but they.tried but could not put bulb in, im a.older man so went up to Oreily an ask for bulb an a young pretty hispanic.lady name Sara came.out an put it right in , she was so pleasant.thanked her so much”
“I realty appreciated the professionalism of the staff and the help of one staff members to unload the six batteries from my car as a core and load the new six batteries in my car.”
“Sam was very helpful in locating a part, and went above and beyond to find a rental car while we waited for our disabled car to be repaired. Very grateful for their customer service.”
“Thanks to Shawn, I saved $229.00 on a battery I didn't need. I got my oil changed at Valvoline nearby and was informed that I needed a new battery. They said the Cold Crank Amps should be 640 but mine was at 360CCA. The quote was $229.00 to swap out my battery, but I didn't feel right about it, so I declined.
I came into O'Reilly for confirmation on the CCAs, as I will be driving out of town soon. Shawn had doubts about what they told me before even testing my battery because he explained that getting those exact numbers was unusual in some kind of way. So, he hooked the meter up to the terminals and it lit up green, showing that my battery was not in need of replacement.
In 5 minutes, Shawn saved me from making a $229.00 mistake. Thank you Shawn and O'Reillys for employing honest and reliable people to represent your brand.
I don't need anything else right now, but you got a new customer from now on and when I'm ready to purchase something for my car, I'm coming to O'Reillys first.
I highly recommend this place to anyone who sees this review! Thanks again. 😊”
“I talked to Kevin about my headlight prior arrival and they were so busy taking care of everybody with great service and patience. After Kevin took care of some customers he came out a popped out/ in my headlight and released so much stress of going to a dealership. That’s a 5 stars in my book. Great Team work atmosphere and kudos to Kevin!”
“I would like to send a shout out to Lucus and all the staff at this store. A family member could not find my facility to visit a family member. I received a call from Lucus and able to help bring him over for a visit. Thanks to you all it went smoothly. God bless you all.”
“This was a great experience. I was given different options for my purchase and had explained to me how the warranty would work for all applications. Great job Interstate Batteries of Tyler. Nice clean place.”
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“Fast, friendly battery replacement in my wife's Sentra. Took a lot of cleaning but every flake of corrosion was removed before the new battery was installed. I recommend this place to anyone needing battery checks or replacements. Great people work here.”