BMW of Tyler offers a low-pressure sales experience where customers can get their questions answered quickly. The dealership has a wide selection of BMW models, from the X3 and X5 to the 3 Series, catering to various preferences. They also have a used lot with different makes and models available. The staff at BMW of Tyler is known for their professionalism and excellent customer service. Customers have praised the clear and concise communication, as well as the timely responses from Payton, Jim, Rhonda, and Asia Andrews. The purchasing experience is described as memorable, with the owner, Jim Teeter, being humble and generous. Savannah Smith, a client advisor, is highly recommended for her honesty, integrity, and commitment to keeping customers informed, even during delays due to supply issues. The team at BMW of Tyler is praised for their dedication to providing a smooth and positive car-buying experience. The service department, led by Cooper Smith, also receives high praise for their proactive approach and understanding of the customer's needs, especially for high-end luxury vehicles. The team at BMW of Tyler is committed to delivering great service and ensuring customer satisfaction.
I only had dealings with the parts department but they were friendly and helpful
October 2025
Every time I call with a problem or concern they go over and above to help, service like no other dealership.
October 2025
I found a trade in at this location. Travis Hartfield was very professional and prompt. I didn’t purchase because I had another deal in the works and went with it. But I highly recommend this dealership I have used them for years for other business service etc.
