Chase Bank
Chase Bank,
BanksHours:
140 S SW Loop 323, Tyler TX 75702 Hours
About Chase Bank
This Chase Bank location is known for its friendly and caring staff, creating a warm and family-like environment. Customers appreciate the helpfulness and professionalism of employees like Mary, Loretta, and Aneliz, who go out of their way to make each visit pleasant. Staff members often remember customers' names and greet them warmly, making the experience feel personal. While some policies may be frustrating, the staff remains understanding and polite. Customers find the branch to have a small-town feel, with helpful and compassionate employees making routine banking tasks, such as opening an LLC or getting a cashier’s check, easier and more enjoyable. However, occasional issues like ATM malfunctions can happen, but overall, the staff's kindness and professionalism leave a positive impression. This branch stands out for its friendly atmosphere and genuine customer care.
Most Recent Reviews
August 2026
My favorite bank, we have had some fraudulent charges and they have always had our back.
May 2026
Shasheana and Sidney were super helpful and friendly when creating my account and answering any questions I had regarding products provided by chase. 10/10.
April 2026
I had a great experience today. Sidney told me she was new but was very nice and very helpful. Her boss, I think it was Oscar (could be the wrong name sorry), was also very helpful and very kind. Best customer service I have received at a Chase branch around Tyler.
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- Tyler, Texas