Chase Bank
Chase Bank,
BanksHours:
140 S SW Loop 323, Tyler TX 75702 Hours
About Chase Bank
This Chase Bank location is known for its friendly and caring staff, creating a warm and family-like environment. Customers appreciate the helpfulness and professionalism of employees like Mary, Loretta, and Aneliz, who go out of their way to make each visit pleasant. Staff members often remember customers' names and greet them warmly, making the experience feel personal. While some policies may be frustrating, the staff remains understanding and polite. Customers find the branch to have a small-town feel, with helpful and compassionate employees making routine banking tasks, such as opening an LLC or getting a cashier’s check, easier and more enjoyable. However, occasional issues like ATM malfunctions can happen, but overall, the staff's kindness and professionalism leave a positive impression. This branch stands out for its friendly atmosphere and genuine customer care.
Most Recent Reviews
March 2026
I have banked here for many years. The management and staff has always treated me with the best customer service. I have had a couple of delays (<3 minutes) which were security precautions, and I feel that my account is in good hands. I am excited to have Chase in our community. Good job Mrs. Loretta.
January 2026
I drive 45 minutes just to come to this location. This branch has a great staff.
July 2024
Ben’s an absolute saint, he couldn’t have been more helpful with my visit today
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- Tyler, Texas