Generally a pleasant experience, but today I wasted time driving to pick up a game I pre-ordered for release today. They posted a "back in 1 hour" on the door. Not any specificity on when that hour would end, though.
January 2023
They've gotten a bit better, but many of the associates are still disrespectful. I think Gamestop ruins their workers' passion for video games.
November 2022
Great store with a super friendly staff. My fiance and I came in to browse, we ended up having a bunch of questions about the games on sale and the employee was great, patient, and answered all our questions. We ended up adding 5 games to our collection, and are very happy with our purchase.