-
November 2023 by Symonne Brooks
10/10!!The service advisor Jennifer is amazing!! She understood everything, and went above and beyond in getting the maintenance done on my vehicle. Definitely recommend Mercedes Benz of Tyler!
-
October 2023 by Antoinette Washington
After 11.5 years of zooming the country with my 2012 C300, the time came for a new one. I was sad and stressed, but working with Sherrie at MB-Tyler was so effortless and smooth that it made me excited about getting a new car! Sherrie made sure I got what I wanted [and knew what I was getting]. Before I pulled out of the garage, Laura taught me how to use all the cool features (talk about a cool job Laura has). I know it's been awhile but It was truly my best car buying experience! Thank you all so much! Cheers to more miles ot luxury!
-
Great treatment!!! I’ve bought 3 cars from Tim O’Brien. He’s the best salesman I’ve ever dealt with in 60 years!
-
August 2023 by Gary ramos
Forced me to run my credit report in order to negotiate the car more without excepting anything, just to take a deposit from someone else 5 mins after they pressured me to run my credit. My credit is pretty good (770), I took a hit on my credit just for nothing. When I ask for a breakdown of the fees and what they will be charging me, they didnt want to proceed forward anymore, for a car that hasnt sold in 4 MONTHS. Shady business tactics and they want to overcharge even on their cheapest car. Tim and Trey are not ones to be trusted and stay far away from this dealership, even on a cheap car they will over charge.
-
May 2023 by Gaurav Mitra
Michael and Stuart made this the most pleasant car buying experience I’ve ever had. Polite, very upfront about any expenses. No haggling, excellent service.We drove out here for four hours, and it was completely worth it. Planning on buying from here for my next car.
-
February 2023 by Todd Laughrey DVM
Absolutely superb service from start to finish. Kyle was my service rep and what a kind, caring individual. Service is about communication and this dealership has got it covered. Trust me, if you want exceptional service this is the place to go.
-
November 2022 by Ricky Harris
If and when I'm in the market for another vehicle, I will definitely bring my business back. I live in Dallas and saw a specific vehicle just like the exact one I owned. Brandon Stewart helped me from start to finish with my purchase. He was above and beyond and never over aggressive. Thanks again for everything you guys did for me.
-
October 2022 by Lynn Smith
Brandon was fantastic and keep up with my fast pace and high standards. The dealership is very professional, dedicated to excellence and I would highly recommend to anyone thinking of buying a car to buy it from them. The buying process was super easy and they went above and beyond to help me get ready for a trip I was taking right after purchasing the car.
-
August 2022 by Shane Box
After visiting multiple dealerships, my wife and I decided to drive 2 hours from home to try them out! We were approached by Brandon Stewart (salesman) who decided to answer our questions. Brandon was professional and did NOT make us feel pressured nor give the basic “sales pitch”!!! We hate vehicle shopping due to salesmen being pushy and trying to mislead with information to get a sale!!!! Brandon was upfront with all the information and made us feel comfortable!!!! The service was wonderful and definitely the best service we have EVER experienced in buying a vehicle!!! We will continue to drive 2 hours to buy vehicles from now on! Thanks to Brandon and your team at Mercedes of Tyler!!!!
-
August 2022 by Angie Legrand
First time dealing with Mercedes Benz of Tyler and we had the best salesman, Tim O’Brian. He answered all our questions and made us feel very welcome. If you are in the market for a Benz, Tim is the one to see!! Thank you so much for your help!! I love my car.
-
August 2022 by Mujo Kuburic
I was looking for GL550 for the 2 weeks straight! I was focusing in my state market alone (Utah). So I had my son that lives in Dallas, he started looking for one! We’re both in car business, but nether one of our stores has what I’m looking for!So he found this gorgeous GL at Mercedes Benz of Tyler hour and a half away from Dallas! He went for a trip to see that car and everything checked out great to his standards ( not to mention how picky he is).He introduced me to Mr. Tim O’Brien client advisor at this store, super cool and enthusiastic gentlemen very knowledgeable about Mercedes products, I can easily say that as a “Mercedes hardcore enthusiasts”So I went trough the process of purchasing this vehicle. Tim and his finance guy Stuart made it super easy!!I can easily say that these guys are very Sincere and honest! I’d recommend everybody to this store!!!Thank you Tim O’Brien and Mr. Stuart and thank you Mercedes Benz of Tyler
-
August 2022 by Paul Ruark
We saw a vehicle on their lot and made an appointment same day to go and test drive. Our salesman Tim was extremely kind, easy going, and made us feel extremely welcome. He answered all our questions thoroughly and professionally. We had such a good experience that we bought the car the next day! Stuart was our finance guy at the dealership and he was wonderful to work with. He made the process of buying clear and easy. This was probably the best car buying experience we have had. Please go check them out!!
-
August 2022 by Felicia Washington
Today I had the best experience at Mercedes Benz of Tyler, Tx. I purchased my car about 2 yrs ago and Brandon Stewart assisted me at that time. Two years later he still goes above and beyond. A special thanks to Brandon and Jen Robinson who continue to create awesome experiences for a first time Mercedes owner. Their service will keep me coming back! Thank you
-
July 2022 by Angie Shires
I recently purchased my vehicle from Tristan Graves. It was a Hassle-free experience from start to finish. The service at this location is second to none!If you’re in the market for a new or used car, I highly recommend Tristan and Mercedes Benz of Tyler!
-
July 2022 by Richard Benton
I have purchased 3 automobiles from Tyler Mercedes from Brandon Stewart specifically and has been the best car buying experience. I will always search out Brandon for my car buying. He is extremely kind and I believe he truly cares for his customers. I had not bought a car by myself in decades… my late spouse took care of those matters and I told Brandon he was going to need to walk me through this process and he answered all questions and was patient when I didn’t understand. Thanks for a smooth process and my red convertible. I am truly grateful… thanks
