Mercedes-Benz of Tyler is a luxury car dealership located in Tyler, TX, offering a wide selection of new and certified pre-owned vehicles. The dealership serves customers from Tyler, Whitehouse, Jacksonville, Noonday, and New Chapel Hill. Customers appreciate the no-pressure sales environment, receiving thorough demonstrations of vehicles, and the overall positive and pleasant atmosphere. The management team is praised for their exceptional service, and specific staff members have been highlighted for their dedication and support, ensuring a great experience for buyers and service customers alike. Quick and efficient service is a common theme, as one customer noted how the service advisor went above and beyond to facilitate tire replacement just in time for a road trip. Another customer expressed gratitude for a smooth and enjoyable car-buying process, highlighting the thorough assistance provided in understanding vehicle features. Overall, Mercedes-Benz of Tyler is committed to delivering comprehensive customer satisfaction and excellent service, making it a recommended choice for luxury vehicle needs.
Great experience! No pressure from the sales team. I got an amazing demonstration of the car I was looking at. Everyone was positive and pleasant to deal with.
July 2024
Not from the area, but Grant took great care of me! Got a nail on the inner sidewall of my tire a day before a road trip. Although they didn’t have any in stock to replace the tire using the warranty, Grant got one delivered 10am the next day! I don’t know how he did it but he saved us just in time for a great vacation
May 2024
A GREAT DEALERSHIP!!!!, My second purchase from Mercedes of Tyler. The management team is FANTASTC ( Clint Smith, Matt Hampton, Cody Spurbeck are a great team), Brandon Stewart is an excellent salesman(goes the extra mile), Chris Dawson service writer exemplary, & Ashley Coxe best coffee in Tyler Texas!!!!!
