PetSmart is a large pet supply and services retailer offering a wide selection of products for many types of pets. Select locations provide services like grooming, dog training, and adoption. Reviews note that the store is always friendly and clean, and is often well-stocked. Many customers report positive experiences with the grooming services, describing the staff as gentle and good with pets, even noting that some anxious animals enter willingly. The attached Banfield Pet Hospital at one location also receives high praise for being amazing and caring, showing respect to both pets and owners. However, some experiences are mixed. It can sometimes be hard to find a worker for help in specific sections. A common point in several reviews is that prices are frequently described as sky high or kind of high. Some customers also mention that the store never quite has exactly what they were looking for, despite the large variety. Overall, it is a very busy place that provides decent experiences for many pet owners.
