The pick up service is a mess. App doesn't work, you try to call the store and wait for 30 minutes on hold just for them to hang up. BUT Mary Ann, the manager did everything she could to fix the situation. Get bad for her. Working her tail off. Sam's needs to hire more people like her.
August 2022
Terrible service. I'm standing in a line 8 customers deep waiting to return something. You think anyone gives a damn No. if Costco ever comes to Tyler this store will go right out of business. Terrible
July 2022
Had a great experience with the whole crew who work's in Sam's Club auto & tire shop. I hadn't brought my paperwork, but they were still trying to help we out. I mostly work with Kelly, thank you Kelly! Think you to all the crew!