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April 2024 by Stevi Spurger
The staff was so helpful and friendly! Id give them a 12 outta 10! Definitely would recommend smart start over intoxalock and life safer! If ur shopping for interlocks this is the place!
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March 2024 by James Mills
I give them 2 stars instead of 1 because the employees are actually pretty good and also reasonable when you need to change your appointment, however this company tends to increase their rates without even informing you and you only find out when you go to pay at your next appointment. They know that you don't have a choice and must pay the fee regardless of how much it is. Also I was so frustrated at how these things completely drain your battery. I have now gone through 2 batteries because of this stupid thing. These things are a huge battery hog, and I think if they can't figure out a way to make these things more friendly for your battery they should be reimbursing me for the amount of batteries that I have had to purchase for my truck!
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February 2024 by Jon Bon
Excellent customer service! These guys are completely honest and upfront with you about everything, no bull! They recommended a different machine and they laid it out exactly how it is and even honored the quoted pricing with the more expensive machine. If you have to get an interlocking device I 10/10 recommend coming here! I've heard horror stories of other installers and products and didn't have to deal with any of that here!
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January 2024 by Mikey Wiseman
Great staff! Very friendly, understanding, and extremely helpful. Given the nature of what they do, they keep things in a positive light and go above and beyond to aid however they can to help a customer through their situation. I would recommend them to anyone I know needing their services
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February 2023 by Rex Waldrop
Though the employees are normally friendly this business is unethical in it's practices. They have a monopoly over the services they provide in most places and have increased their fees almost 400% since I had to start using them. They do this because most people don't have a choice and once you start with one provider it's extremely difficult to change if at all possible
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February 2023 by Cody Wilks
The team at this Smart Start location were truly amazing & kind with the whole process! Couldn’t have had a better experience.
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February 2023 by Jammy Lee Buitron
Great experience Thanks to all of you there for being so professional an helpful!!!
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December 2022 by Teresa Howell
I am beyond happy with the experience they are truly the most professional and informative people I have ever dealt with I recommend 10,000 stars
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December 2021 by Macy Millican
This is the WORST business. My fiancé had his car and the smart start installed in the car before his license was eligible (because that’s how the legal system works) and when his license was finally eligible he had to back pay all 4 months that he had the smart start installed and that was the “fee to turn it on” he recently had covid and has been symptom free but instead of him taking an at home test to show that he’s negative (he has been symptom free for 3 days) they said he has to find somewhere reputable that will test him but have no recommends because they “haven’t had to deal with anyone who has had covid” they are rude, unclear about what their “fees” are and unhelpful. They just want their money. Use someone else.
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December 2021 by Allie Gross
I had a good experience. Was nervous, but the staff was very nice and helpful.
