Southside Bank
Southside Bank,
BanksHours:
2734 E 5th St, Tyler TX 75701 Hours
About Southside Bank
Southside Bank has earned a positive reputation for its friendly and professional staff, especially in their branches. Customers appreciate the helpfulness and kindness of employees like Josue, who is known for his friendly attitude, clear communication, and genuine care for clients. He has been praised for making banking simple and stress-free, explaining policies well, and assisting with account security and mobile management. Many reviews highlight his willingness to go above and beyond, helping even non-customers and handling issues like fraud with patience and expertise. The staff overall are described as extremely helpful, sweet, and approachable, making customers feel valued and respected. The bank has a long-standing relationship with the community, with some customers banking there for nearly 30 years and consistently appreciating the good customer service. Whether setting up new accounts or resolving problems, the staff's professionalism and caring attitude leave a lasting positive impression. Southside Bank is well-regarded for creating a welcoming environment where clients feel confident their financial needs are understood and supported.
Most Recent Reviews
October 2025
Alberto is really kind and nice all the time i go
Great customer service!☺️
September 2025
Josue was great to work with! He was very professional, friendly, and made the whole process simple and stress-free. It’s always nice to be helped by someone who genuinely cares about good service.
August 2025
Southside is great!! I've banked there for almost 30 years. And, I always appreciate their customer service. Leon at the branch inside Brookshires on East 5th was very helpful!!
More Comments(34)
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- Tyler, Texas