Texas Document Solutions, Inc. is a business that specializes in providing excellent customer service and resolving IT issues quickly. According to the reviews, the local staff are good at their job and go above and beyond to ensure customers are satisfied. However, some customers have experienced issues with billing and the monthly fee, as well as delays in the negotiation of checks. The company's corporate headquarters are located in Pennsylvania, and there have been complaints about deceptive practices and late fees. Despite these problems, the business has made efforts to address customer concerns and refund money, demonstrating their commitment to providing quality service.
Colby is fantastic to work with! Appreciate you, Colby.
February 2025
Installation masters! You can't beat the customer service these guys give. They went above and beyond to make sure everything we wanted was correct and in place. Thanks guys!
December 2023
We use TDS for our company office printer and they provide great service. I was a little skeptical about the monthly fee, but they are always quick to resolved our small IT issues and get us going again!