AutoZone Auto Parts in Universal City, TX is a leading retailer of auto parts, including new and remanufactured hard parts, maintenance items, and car accessories. Customers consistently praise the exceptional customer service provided by the knowledgeable and dedicated staff at this location. During visits, customers have found the team to be polite, professional, and courteous, going above and beyond to ensure they find the appropriate parts for their vehicles. The staff's expertise in diagnosing issues, locating specific components, and offering guidance on using various tools has been highly valued. They have even provided on-site assistance, such as installing a new battery, to make the process seamless and stress-free. AutoZone's extensive inventory caters to both basic and specialized automotive needs, allowing customers to find the exact products they require for DIY repairs and maintenance. The store's commitment to quality and diversity sets it apart, making it a preferred destination for all automotive requirements. Customers have repeatedly recommended this AutoZone location for its reliable and professional assistance.
The manager was absolutely amazing to work with, I believe his name was Cedrick. He let us borrow all the tools we needed to install the alternator we bought and even helped us with the belt. If you’re looking for good service when you’re S.O.L with your vehicle this is it
February 2026
The team was very helpful. Tested then installed a new battery when the store down the street couldn't do anything for us. Our future auto needs will be met at AutoZone.
January 2026
Awesome place! Great price on my replacement car battery! The two gentlemen were so friendly and helpful! O'Reilly around the corner were double the price and not so helpful! Go Auto Zone!! ❤
