Sherwin-Williams Paint Store in Universal City, TX, offers exceptional quality paint, paint supplies, and stains to help customers bring their ideas to life. The store is praised for its excellent customer service, with multiple reviews highlighting the helpfulness and knowledge of the staff. One employee, Brianna, received special recognition for her insightful tips and assistance. Customers have reported positive experiences, noting the wide range of options available for paint colors and the staff's willingness to help, especially for those with special needs. However, some customers mentioned that the inventory can be inconsistent, with certain items not always available. Overall, it is seen as a go-to destination for painting needs, with a friendly and supportive team.
Employee was knowledgeable and provided recommendations.
March 2026
By far THE best SW store I've been to. Within 5 mins, 3 people asked if I needed assistance or if I had been helped, corrected my paint color (turned out to light) and was just friendly and professional all around!
May 2025
Amazing customer service!! The employees are very helpful and friendly. 10/10
