H-E-B Pharmacy is known for its friendly service and helpful staff. Customers appreciate the effort to find coupons to reduce costs and the willingness to assist with medication inquiries, even during long wait times for phone calls. The curbside delivery service is a favorite, making grocery shopping easier, especially for those who are often disappointed with other stores while traveling. However, some customers feel that cashiers could remind shoppers to use coupons before checking out to avoid missing discounts. Additionally, the staff in the makeup aisle receives high praise for their knowledgeable and non-judgmental assistance. Overall, H-E-B Pharmacy is recognized for its clean and well-lit environment, variety of products, and commitment to customer satisfaction.
I’d give them 5 stars but because of the fact that they don’t or won’t have more than one employee at the checkout counter while several customers have been waiting in line for 45 minutes sometimes. That’s terrible service. Please do something about it.
June 2026
My husband & I love this pharmacy. 😀
October 2025
They have had a script for overhead a week told it would be available today. Not filled have to wait for text. No notification on that and this is why we moved to CVS but now we have no choice but to use HEB STAFFING can learn to be friendlier. Amber has been amazing with this transition.
