I will not ever inquire in this bank because of my bad experience; they are rude and not knowledgeable. miss Cindy McDonald is the worst employee. Hopefully, prosperity will hire competent employees.
December 2022
I will give zero stars this branch is horrible i try borrow loan from them I submitted 6 times the documents they ask disorganized, not knowledgeable i will my time , I lost the deal and my earnest money don’t transact cindy. Never do business in this branch lessons learned.
March 2022
Terrible customer service in the loan department. Almost impossible to get in touch with. Doesn't return calls for days. She would rather send a long email than have enough courtesy to call. NOT IMPRESSED.
