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“Mr Chris truax the manager at this location is very professional. I currently had a problem with my battery and he help me out with recommendations that best fit my needs . I’m happy”
“⭐️⭐️⭐️⭐️⭐️ Outstanding Customer Service from Cece!
I want to give a huge shoutout to Cece at O’Reilly Auto Parts on East Lucas in Beaumont, TX. Her professionalism, product knowledge, and customer service were truly top-notch.
I had an issue with a gasket that was originally sold to me at a different O’Reilly location, North Major Drive, Beaumont, TX and turned out to be incorrect. They refused to help me. Cece took the time to listen, understood the situation immediately, and went above and beyond to help resolve it. She handled the return professionally and made sure I was exchanged for the correct gasket without any hassle.
It’s rare to find customer service like this anymore. Cece was knowledgeable, respectful, and genuinely focused on helping the customer. Because of her, I’ll definitely be returning to this location for future parts needs.
Thank you, Cece, for setting the standard for what great customer service should look like! ??”
“Shout out to James who helped me put my headlights in. I was struggling and didn’t have any tools and my wife and toddler were very ready to be back at home in the AC. give that guy a raise he was funny as hell and helpful. Definitely would recommend shopping here. The Cashier Cindi was very helpful and friendly as well. Way better than auto zone I will definitely be back. Even though it’s just headlights it meant a lot to both her and I.”
Battery Stores
Battery Stores
Battery Stores
Battery Stores
“My wife and I come here and dealing with Jullie the Asst. Manager is always a breeze. She does an excellent job every single time. Finds what I need or makes it happen quick, great customer service qualities which are highly appreciated! 10/10. The rest of the staff has been a pleasure too! Will always come here for auto needs.”