1st University Credit Union has been serving its members since 1956, providing a variety of financial services including savings, checking, CDs, Money Market accounts, and various loans such as auto, mortgage, and student loans. The credit union emphasizes technology with online banking, a mobile app, and compatibility with ApplePay, GooglePay, and SamsungPay. Members benefit from access to the Co-op Shared Branch and ATM networks, featuring over 5,600 branch locations and 30,000 surcharge-free ATMs globally. Customer feedback highlights the exceptional service at 1st University Credit Union. Staff members are consistently described as courteous, knowledgeable, and willing to go above and beyond to assist members. The welcoming atmosphere of the branch contributes to a positive experience, making customers feel valued and acknowledged. Many reviewers express their satisfaction with the friendly and helpful staff, often rating their experiences as a perfect 10/10. Specific instances of staff diligence, such as identifying potential fraud, further showcase the commitment to member safety and satisfaction. Overall, 1st University Credit Union is recognized for its outstanding customer service and strong community focus.
I visited this location for the first and the customer service was a 10/10. The bank had a warm and welcoming environment. The staff members were happy and acknowledge my existence when I walked into the bank.
November 2022
I visited this location for the first and the customer service was a 10/10. The bank had a warm and welcoming environment. The staff members were happy and acknowledge my existence when I walked into the bank.
September 2022
I love 1st University Credit Union! Amazing customer service! The staff is friendly, super knowledgeable and extremely helpful!10/10 definitely recommend!
