AutoNation Collision Center Waco provides quality collision repair services, including auto body work, painting, glass repair, and dent removal. Their team of certified technicians is experienced in handling both minor and major repairs to restore vehicles to their original condition. Customers have praised the center for their professionalism and the thoroughness of their work, with some noting that the repairs were completed in a timely manner and exceeded expectations. While communication has been mentioned as an area for improvement, many reviews highlight the helpfulness and knowledge of staff members. One customer appreciated the attentive service and felt at ease during the process, especially when a team member kept them informed every step of the way. Another reviewer commended the staff for going above and beyond, including assisting with insurance coordination and offering helpful advice for unrelated issues. The center also facilitates seamless rental car arrangements, making the entire experience more convenient for customers. Overall, AutoNation Collision Center Waco is recognized for its professional, caring team and high-quality repairs that leave customers satisfied. Despite occasional communication gaps, the dedication to customer service and excellent workmanship make it a reliable choice for collision repairs.
This place is amazing! My daughter had an accident while at Baylor, and they have given us white glove service. Car looks amazing and Laura and the rest of the team held her hand throughout the entire process.
February 2025
Greatest ever. We have told friends. Will never go anywhere else. Damian very good, very attentive.
December 2024
The communication was minimal and only when I reached out.there were days that could have been avoided that I paid for a rental but had no clue what was going on so, communication could be better
