PNC Bank offers a range of products, services, and digital solutions to help customers manage their finances. The customer service is described as top notch, with staff who go above and beyond to take care of customers and know their business. Reviews highlight that the employees always help, always have a smile, and are dedicated. They are noted for taking good care of customers, verifying purchases for security, and working hard to resolve serious issues. The bank is recognized for staying on top of its business and for having amazing, awesome staff who make helpful phone calls on behalf of clients.
I had the pleasure of meeting Mr. Lamar Lee for a wrong charge on my account and he made it so simple! I’m so happy banking with them! I’ve had an account with them for awhile, but the genuine caring will make me spread the word to only be with PNC, but it started with Mr. Lee. Thank you so much!!!
October 2025
Lamar was so helpful with my Mom and I today! We had trouble with a two party check and a very difficult situation… he did his absolute best to help us out and he definitely did not have to since it wasn’t even entirely related to PNC, but Bank of America (terrible bank). Thank you, Lamar!
October 2023
They always help me they always have a smile and we always get to have a little bit of chit chat. Victoria Is the best!! She always takes good care of me. ??