Chase Bank
BanksHours:
720 S 5th St Ste 100, Waco TX 76706 Hours
About Chase Bank
Chase Bank is noted for its very helpful, kind, and patient staff who provide great customer service. The people who work here are described as lovely, pleasant, and always smiling, offering a welcoming atmosphere from the moment one walks in the door. The staff is patient and takes time to ensure customers understand everything, answering every question. While the branch is a very convenient location, it can be tricky for complex situations as the staff may need to rely on external help, which is understandable for a newer location. Overall, the experience is frequently outstanding and highly recommended.
Most Recent Reviews
October 2025
Jose was very helpful, kind, and patient helping me with my account. Great customer service, everyone welcomes you in when you walk in the door.
July 2025
professionalism and communication skills are lacking. Getting some changes and making a deposit is fine don’t expect complex asks.
May 2025
Melinda helped My husband and I open a checking and savings account today. She was PHENOMENAL! So patient and helpful! Thank you Melinda for answering every question today and ensure we were all set up.🤍
More Comments(18)
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